Privacy Policy

Privacy Policy (Sample for Indian E-commerce Website)

Effective Date: 28/9/25
Last Updated: 28/9/25

Welcome to Zwitch Originals. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, mobile app, and related services.

1. Information We Collect

When you interact with our platform, we may collect the following information:

Personal Information: Name, email address, phone number, billing/shipping address.
Payment Information: Credit/debit card details, UPI, wallets (processed via secure payment gateways – we do not store card details).
Account Information: Login details, order history, saved preferences.
Device & Technical Data: IP address, browser type, operating system, cookies, location data.

2. How We Use Your Information

We use your information to:

Process and deliver your orders.
Communicate with you about orders, offers, and promotions.
Improve our website/app functionality and customer experience.
Prevent fraud, enhance security, and comply with legal requirements.

3. Sharing of Information

We may share your information with:

Service Providers: Logistics partners, payment gateways, customer support providers.
Legal Authorities: If required by law, regulation, or government request.
Business Transfers: In case of merger, acquisition, or restructuring.

We do not sell your personal data to third parties.

4. Data Security

We use appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

As per Indian law, you have the right to:

Access and update your personal information.
Withdraw consent for marketing communications.
Request deletion of your data (subject to applicable laws).

6. Cookies & Tracking

We use cookies and similar technologies to improve your browsing experience, show personalized recommendations, and measure site performance. You can manage cookie preferences in your browser.

7. Third-Party Links

Our website may contain links to third-party sites (e.g., payment providers, social media). We are not responsible for their privacy practices.

8. Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. If you believe your child has provided information, please contact us.

9. Updates to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

10. Contact Us

For questions, concerns, or complaints regarding this Privacy Policy, please contact us at:

Email: Zwitch Originals
Phone: [+91-XXXXXXXXXX]